Draft, not yet in force. Some details on this page are still being finalised.
Subprocessors
Last changed TBD — launch date · Version 1.1
These are the third-party services that may process personal data when we provide PriceMyWash. Each one is bound by a data processing agreement with us. This page is Annex III of our Data Processing Addendum.
Get notified of changes. Email privacy@pricemywash.com with the subject "Subprocessor updates" and we will email you at least 14 days before we add or replace a subprocessor. Account owners are notified automatically.
Contents
- Subprocessors
- Not subprocessors: services that act on their own account
- Self-hosted tools
- Change history
Subprocessors
| Subprocessor | Purpose | Data processed | Location | Transfer safeguard |
|---|---|---|---|---|
| Hetzner Online GmbH | Servers, database, backups | All service data, including leads | Germany (EU) | Not needed (EU) |
| Cloudflare, Inc. | DNS, CDN, TLS, attack and bot protection; Turnstile on the quote form; R2 storage for encrypted backups | Traffic in transit (including form submissions); encrypted backups | Global network; R2 bucket in the EU jurisdiction | Data Privacy Framework; SCCs |
| Resend (Plus Five Five, Inc.) | Transactional email: account emails (email confirmation, password reset), lead alerts (contain the homeowner's details), weekly reports | Recipient email address; email content | United States | SCCs |
| Crisp IM SAS | Support chat in your dashboard, loaded only when you click "Chat with us". Never on your website, your price link or the calculator homeowners use | Your name, email and messages, and an identifier Crisp stores in your browser | France (EU) | Not needed (EU) |
| Google LLC (Google Workspace) | Support mailbox | Emails you send us and our replies | United States / global | Data Privacy Framework; SCCs |
Not subprocessors: services that act on their own account
| Service | Role |
|---|---|
| Paddle.com Market Ltd and its affiliates (UK/US) | Reseller and Merchant of Record for all purchases. Processes payment and billing data as an independent controller under its privacy notice. |
| Google LLC (Sign in with Google) | Authenticates you if you choose Google sign-in. |
| Your website builder (WordPress, Wix, Squarespace and others) | Hosts your website, where you install the widget. Your own provider, not ours. |
Self-hosted tools
These run on our own servers at Hetzner in Germany, so no third party receives data through them: Postgres (database), Umami (cookieless website analytics), GlitchTip (error tracking), and Grafana/Loki (logs).
Change history
| Date | Change |
|---|---|
| TBD — launch date | First version. |