Skip to content
PriceMyWash

HelpPlans, trials, receipts and refunds

Free costs nothing and never asks for a card. When you do pay, the charge comes from Creem, who handle the card, the tax and the receipt.

PriceMyWash · Updated

What Free really gives you

Free has no time limit and no card. You get one calculator, its price link and QR code, email alerts, the Monday report and the CSV export. The “Instant prices by PriceMyWash” line sits under the calculator; it’s inside our frame, so it adds no link to your own website.

The 5-lead cap does not hold leads back. Past 5 in a month you still get every request, with a short note in the alert, and a banner in the dashboard. We email you about it once, the first time it happens in a month. A homeowner’s request is never dropped, delayed or hidden because of your plan.

Upgrading and the 14-day trial

Solo ($29/mo, or $290/yr paid yearly) removes the cap and the badge. Upgrading starts a 14-day free trial: Creem takes your card at checkout and charges it when the trial ends. Cancel before then on Billing and nothing is charged. There is no trial at sign-up, because you don’t need one — Free already works.

Your plan changes as soon as Creem tells us, usually within a minute of paying. If the page still says Free after a couple of minutes, reload it; if it still hasn’t moved, email support@pricemywash.com with the order number from your receipt and we’ll fix it by hand. Nothing about your calculator stops working in the meantime.

The Founding plan

Founding is $190/yr, paid up front, for the first 25 owners who take it. That price stays the same for as long as you keep the plan, and it is fully refundable until 30 April 2027 for any reason. When the spots are gone the offer is gone; nothing else about the product changes.

Who charges my card

Creem — our reseller and Merchant of Record. They run the checkout, hold the card details (we never see them), work out any sales tax or VAT, send the receipt, and issue refunds. That is why your statement and your receipt say Creem rather than PriceMyWash.

  • Receipts and invoices — in the email Creem sends after every payment, and in the billing portal you reach from Billing.
  • Change your card, address or VAT number — in that same portal.
  • Failed payment — Creem retries and emails you. Your calculator keeps running while that is happening.

Canceling and refunds

  • Cancel on Billing, any time. You keep the paid plan until the end of the period you’ve paid for, then drop back to Free — your calculator, link and leads stay.
  • For 14 days after your first charge, ask and we refund it, no reason needed, once per customer. That is on top of the 14-day trial, which charges nothing at all.
  • Yearly renewals can be refunded in full within 14 days of the renewal date, and we email a reminder seven days before.
  • How to ask: email support@pricemywash.com with the order number from your receipt, or use the refund link in the Creem receipt. Creem pays it back to the card; banks usually take 5–10 working days.

The full wording, including your statutory rights, is in the refund policy.

Slow season

Don’t cancel, pause. A monthly plan can be paused at the end of its billing period. You pay nothing while you’re paused. Your prices, your link and your leads are untouched. How the winter pause works.

What isn’t for sale

We sell software, not washing and not leads. We never sell or share your leads with another business, and nobody pays us to be shown to your customers. The Pro plan (quote by address, a direct push into Jobber) is planned, not built, and is not being sold.

FAQ

Questions owners ask

What happens after 5 leads on the Free plan?

Nothing is held back. Every request still reaches you, with a short note in the alert and a banner in the dashboard, and we email you about it once a month at most.

Why does my card statement say Creem?

Creem is our reseller and Merchant of Record: they run the checkout, hold the card, work out the sales tax or VAT, send the receipt and issue refunds.

When does the Solo trial charge me?

Creem takes your card at checkout and charges it when the 14 days end. Cancel before then from the billing page and nothing is charged.

Can I get my money back?

Your first payment for a plan is refundable for 14 days, no reason needed. Founding is fully refundable until 30 April 2027. Email support with the order number from your receipt.

Didn’t answer your question?

Email support@pricemywash.com from the address you signed up with and say what you were trying to do. We’re a one-person company: allow up to two business days for a reply.

Email support

One person reads this mailbox · Allow up to two business days